Ordering Info

Terms and Conditions

Minimums: There are no minimum order requirements for blank, stocked product. When ordering Ramco Decoration, certain techniques do have a minimum order requirement, but pricing is a function of quantity. There are no minimums for sublimation.

Pricing and Terms

All orders are shipped F.O.B. Concord, North Carolina. Prices are subject to change without notice. All orders are subject to factory acceptance. Custom orders may not be cancelled. No returns accepted without return authorization.144 pc minimum for custom/ private label with 50% deposit and balance upon shipment. Our normal terms are net 30 days with prior credit approval. A credit application form is available upon request. Past due invoices will be assessed an interest charge of 2% per month, 24% annual rate. We also accept all major credit cards. There is a 2.5% surcharge processing fee for credit card payment. All returned checks will be charged a $25.00 fee.


Merchandise should be inspected carefully upon delivery. Claims for damages or shortages must be made within 7 days of order shipment. Requests for returns must be made within seven days from date of shipment. No returns allowed without factory authorization and a valid RMA#. Returns must be sent freight prepaid, and may be subject to a 25% restocking charge with a $25.00 minimum fee. No returns will be accepted on merchandise that is removed from original packaging. All shipments should be verified to be the correct merchandise ordered before product is decorated. This includes third-party shipments. No returns will be accepted once merchandise has been decorated.